Federal Capital and Beyond Hit by Excessive Electricity Charges; NEPRA Cracks Down on Power Companies
In a shocking revelation, NEPRA (National Electric Power Regulatory Authority) has uncovered a widespread issue of overbilling affecting countless individuals across the nation, including the federal capital Islamabad. The regulatory body completed its inquiry into electricity bills for July and August, revealing a concerning lack of meter readings on the bills and a failure to promptly replace faulty meters.
Inefficiencies and Overcharging:
NEPRA disclosed that the absence of meter readings on bills and the delayed replacement of malfunctioning meters led to a surge in complaints from consumers who were confronted with unexpectedly high bills. This has prompted NEPRA to take legal action against both electric companies and distribution companies implicated in the irregular billing practices.
30-Day Correction Window:
In response to the widespread discrepancies, NEPRA has issued a stern directive, allowing companies a 30-day window to rectify inaccuracies in erroneously issued bills. This move is aim at providing relief to the affected consumers and ensuring accountability within the power sector.
Committee Investigation:
In light of the numerous complaints, NEPRA has taken decisive action by forming a committee comprising three senior officers. The committee tasked with conducting a thorough investigation into the matter and submitting a detailed report. The focus of the inquiry is on assessing the validity of the complaints and scrutinizing the practices of the relevant distribution companies.
Public Outcry and Demand for Transparency:
The revelation has sparked public outcry, with affected individuals expressing their frustration over the apparent lack of transparency in the billing process. NEPRA’s intervention seen as a crucial step towards restoring faith in the system and holding power companies accountable for their billing practices.
As the investigation unfolds, consumers are hopeful that NEPRA’s measures will bring about much-needed transparency and fairness in the electricity billing system, preventing future instances of overcharging and ensuring a reliable and accountable power supply for all.
