In a recent development, Federal Ombudsman Ijaz Ahmed Qureshi has taken a strong stance against the persistent delays in passport processing, labeling the report from the Passport Office as unsatisfactory and insufficient.
Citizens facing prolonged delays in obtaining passports have been expressing their grievances, prompting the Federal Ombudsman to intervene. Ijaz Ahmed Qureshi has emphasized that the abnormal delay in passport processing is unacceptable, creating significant challenges for those planning international travel.
Unsatisfactory Passport Office Report:
The Passport Directorate’s report on the matter has been criticize for not addressing the root causes of the delays. Despite several months of complaints, the Passport Office has failed to provide an effective solution.
The absence of passports has led to increased difficulties for individuals planning to travel abroad. The Federal Ombudsman highlighted the need for immediate and efficient services to alleviate the inconvenience faced by the public.
In a noteworthy revelation, it was pointed out that individuals are directly compensating certain parties for expedited processing, underscoring the urgency for the Passport Office to enhance its services.
To streamline the passport printing process, the Federal Ombudsman recommended that the Passport Office ensures adequate supplies, such as paper and ink, in accordance with the requirements.
Earlier, the Federal Ombudsman had dispatched a team to investigate the numerous complaints against the Passport Office. The team provided directives for resolving the issue and suggested identifying those responsible to prevent future occurrences.
As the Federal Ombudsman continues to push for accountability and efficient services, the Passport Office faces increased scrutiny over its handling of passport processing delays. The public remains hopeful for swift and effective solutions to alleviate the inconveniences caused by the prolonged delays.
