Crusteez Donuts, a popular bakery in Islamabad, is in the spotlight after a video surfaced showing an employee refusing to serve Chief Justice Qazi Faez Isa. This incident sparked a lot of discussion on social media, with people sharing mixed reactions. Some are criticizing the employee’s actions, while others are defending them.
In response to the backlash, Crusteez issued an apology on their social media, stating they believe in treating every customer with respect. They acknowledged the video and clarified that the employee’s refusal to serve was a personal choice, not representative of the bakery’s values. They emphasized their commitment to fairness and inclusivity, saying, “We are investigating the situation to fully understand the context.”
The bakery reassured customers that they are reinforcing training across all their outlets to maintain professionalism. They expressed regret to those affected by the incident and thanked the public for their understanding as they worked through the matter.