The Punjab government is set to launch a new chatbot mobile app to provide legal guidance to its citizens. The Punjab Information Technology Board (PITB) has received approval to develop this innovative app. Initially, the focus will be on offering legal help to women and children, but the app’s reach will expand over time with further government approval.
This chatbot app aims to simplify how citizens receive legal advice. Instead of visiting government offices, people can get legal guidance from their homes with just a click. This is especially helpful for women who may face difficulties leaving their homes due to domestic responsibilities. The app will make it easier for them to access the legal support they need.
The app will be valuable for the general public as well, providing quick and easy access to legal advice on a variety of issues. Whether it’s a question about a legal matter or guidance in a specific situation, the chatbot will offer prompt responses.
The Department of Law has provided the PITB with a list of common legal questions and answers, which will be integrated into the chatbot system. This will allow users to receive immediate help in cases such as finding a missing child or understanding their legal rights.
Overall, the chatbot app represents a significant step forward in making legal assistance more accessible to everyone in Punjab. It promises to be a helpful tool in resolving legal issues quickly and efficiently, without the need for physical visits to government offices.