NADRA Launches Self-Service Kiosks for CNIC and NICOP Services

The National Database and Registration Authority (NADRA) has launched a new NADRA Self-Service Kiosk facility to make identity card services faster and more convenient for citizens across Pakistan. The initiative allows applicants to complete several common NADRA services without relying on a customer service representative.

Citizens can now submit applications for CNIC renewal, NICOP renewal, replacement of lost/damaged identity card, cancellation of CNIC of a deceased family member at selected NADRA centers through the Self-Service Kiosk, as per NADRA. The new system is intended to minimize the waiting time and customer experience of NADRA registration centers.

At present, the NADRA Self-Service Kiosk facility is available in selected Mega and Registration Centers in major cities like Karachi, Islamabad, Rawalpindi, Lahore, Hyderabad, Sukkur, Quetta, Peshawar, Gujranwala, Sialkot, Faisalabad, Jhang, Sargodha, Multan, Bahawalpur, Rahim Yar Khan and other cities in Punjab.

The kiosks have set up at the NADRA Mega Center DHA, North Nazimabad and Siemens Chowrangi in the city of Karachi. The service offered at the NADRA Mega Center Blue Area and NADRA Registration Center Bhara Kahu in Islamabad.

The NADRA Self-Service Kiosk is a continuation of the authority’s digitization of public services and improving critical identity card related processes. Now citizens are able to fill the eligible applications at the specified centres and save their time as well as the hassles of registration.

The new facility will be a blessing for thousands of applicants as the process to avail the services of NADRA and NICOP in Pakistan will be faster and simpler.